![]() ![]() We will accept returned goods for a refund under the following conditions: Please be aware that international customs duties and sales taxes are NOT refunded for shipments outside the UK. ![]() Please request a copy from us if this has been misplaced. If you are only returning part of your order, we will need to send you a new DHL return label.ĭrop off the parcel at your nearest DHL Service Point, and hand the shipper the Antique Declaration that was attached to the outside of the original DHL envelope. Attach the DHL return label supplied with your order to the outside of the parcel. Return the item/s to us within the original packaging (including padded envelope). Import tax/duty may also be applied by UK customs if the item/s are not shipped correctly. We strongly recommend that you return the item/s via DHL Express Worldwide as we are not responsible for items that do not reach us. You must pay for the return postage and any taxes and duties applied.Ĭontact us within 30 days of receipt of the item to let us know of your intention to return the item/s. We are unable to ship to the following places:īangladesh (BD), Burma (MM), Central African Republic (CF), Comoros (KM), Cuba (CU), Equatorial Guinea (GQ), Falkland Islands (FK), Guinea Bissau (GW), India- IN), Iran (IR), Korea, North (North Korea) (NP), Pakistan (PK), Russia (RU), Sierra Leone (SL), Somalia (SO), Sri Lanka (LK), Sudan (SD), Tajikistan (TJ), Turkmenistan, Republic Of (TM), Ukraine (UK) Items will be sent out within 24 hours of receipt of payment.All orders require a signature upon receipt.Once dispatched, your full end-to-end tracking details will be provided via email.All items are fully insured and sent at the risk of The Antique Jewellery Company.We are unable to redirect orders once items have been dispatched.We have no authority over a local country's customs department. Please contact us to make sure your country does not fit into this bracket. Usually your country will have a website or customs office providing you with the relevant rates.įurther partial restrictions on importation of items such as ours exist in specific countries. Jewelry from periods other than Georgian and Victorian (around 60% of our inventory) falls into this category. In many countries, import tax/duty/handling fees apply when purchasing items under 100 years. Georgian and Victorian jewelry (around 40% of our inventory) falls into this category. We declare these items as 'Personal adornment, over 100 years old', providing a signed and dated Antique Declaration form. In many countries, import tax/duty do not apply when purchasing antiques aged over 100 years old. Your delivery address must match the one that you put on the finance application, which should match your bank account's billing address.Have a UK bank account that accepts direct debits.Have a good credit history with no late payments, debt relief orders or bankruptcy.Be a permanent UK resident with a 3 year address history.Be employed for at least 16 hours per week.To increase the chances of acceptance, ideally, you will have a good credit history (no late payments, CCJs, etc) and meet the following minimum criteria: The details you provide are checked against public registers, such as credit rating agencies. Applying for finance is similar to applying for a new credit card. ![]()
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